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RETURNS & EXCHANGES & OUR 100% SATISFACTION GUARANTEE

Our business is based on the quality of the products we sell and the reputation we’ve earned. Quinceañera Elegante’s 100% Satisfaction Guarantee means you never have to worry when you order from us. If for any reason you’re not happy with anything you buy from us simply return it within 60 days for a prompt exchange or refund (your choice). No hassles, no restocking fee . . . just great customer service, the kind you would expect from the very best companies.

** Shipping charges are only refundable if:
  • We made an error on your order
  • There is damage to your order in shipping.

Ship your prepaid packages to:

Quinceañera Elegante
Dept. R
2305 Soabar Street
Greensboro, NC 27406

Please include your name, address, telephone number, a copy of your Quinceañera Elegante invoice and the reason for the return.